General enquiries

Contact us

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General enquiries

Log in to the customer portal

By email
[email protected]


By phone
0818 275 662
(Lines open 09:00-17:30, Monday - Friday excluding bank holidays)


Already applied?

Log in to check the status of your First Home Scheme application


If our product or services do not live up to your expectations, please let us know so that we can continue to look at ways of improving our offering.

When we get a complaint from you, we will listen and do our best to solve your issue quickly and fairly. While we do this, we will keep you updated.

How to log a complaint?

Call our team on 0818 275 662 or write to us at First Home Scheme, Block C Maynooth Business Campus, Maynooth, Co. Kildare W23 F854

Email us: [email protected]  

One of our team members will review your complaint and try to resolve it as quickly as possible.

Are you a lender looking to participate in the scheme?

If you’d like to become a participating lender, please contact us on [email protected]